Crystal Knoll is the neighborhood of about 400 homes south of the I-35 and SH 130 interchange, built by Main Street Homes between 1995 and 2005 in Georgetown's extraterritorial jurisdiction. The houses average around 1,500 square feet, single-story slab construction on Blackland clay, with mature trees, garage water heaters, and laundry rooms off the kitchen. At twenty to thirty years old, the original water heaters, washer hoses, and dishwasher lines are the usual sources. The neighborhood has stayed the size it was built rather than grown, and many houses have had one owner, so the plumbing under them is original and the water heaters are on their second or third replacement.
The clay under the neighborhood swells and shrinks with the seasons, and the slabs and the drain lines in them move with it.
This site connects Crystal Knoll homeowners with an independent local water damage provider by phone. The scope comes from the readings the provider takes on the first visit.
A water heater in the garage that rusted through is water extraction plus readings in the wall between the garage and the kitchen. A washer hose that burst in the laundry room off the kitchen is washing machine overflow cleanup, and the cabinet toe kicks get pulled. A drain joint under the slab that separated on the clay and backed up is sewage cleanup.
Crystal Knoll is in Georgetown's ETJ rather than the city, so rebuild permits go through Williamson County. The neighborhood is in Georgetown ISD, and its HOA has a small set of contractor rules.
Call (512) 399-1654 and say what got wet. We put you through to a local water damage provider serving Crystal Knoll.
Standing water pumped off a slab, a pier-and-beam floor, or a garage, then the first meter readings to see which walls it reached.
Cleanup after an attic or exterior-wall line split in a hard freeze, then drying of the ceilings, walls, and floors the thaw soaked.
Water pumped from under an Old Town pier-and-beam house, then joists and subfloor metered and dried from below.
Cupped long-leaf pine or engineered wood dried in place with mats and readings before anyone decides to tear it out.
Contaminated water and the flooring, drywall, and contents it touched removed under containment after a drain or main line backed up.
A failed hose or a clogged standpipe drained onto the laundry room floor and into the hall. The water is pulled and the walls metered.
Mud, debris, and contaminated water cleared after the San Gabriel or a creek came up, then wet materials removed and the house dried.
Drywall, trim, flooring, and paint put back after drying, with historic-district rules and city permits handled before the work starts.